Mindful communication within the team
In dental practices, high professional demands are combined with time pressure, patient expectations and close teamwork. Mindful communication helps you to interact clearly, respectfully and efficiently with each other, even in stressful situations. It promotes a good working atmosphere, reduces misunderstandings and has a positive effect on the quality of treatment.
Why mindful communication is particularly important in dental practices
Everyday practice life is characterised by fast-paced procedures, changing treatment situations and sensitive patient contact. Unclear agreements or careless choice of words can quickly lead to mistakes, tension or uncertainty. Mindful communication supports the team in
- pass on information accurately (e.g. regarding treatment procedures or handovers),
- remaining respectful even under time pressure,
- and to strengthen a trusting relationship between practitioners, assistants and reception staff.
What mindful communication means in everyday practice
1. Conscious listening within the team
Whether during the morning meeting, during treatment or in exchanges between the treatment room and reception: listening attentively reduces queries and errors. Brief questions or summarising what has been said creates clarity and certainty.
2. Clarity and appreciation in language
Mindful communication means formulating instructions and feedback clearly, calmly and without reproach. Especially in stressful moments, choosing words that are objective and respectful helps to maintain cooperation. 3. Presence despite time pressure
Even short conversations benefit from full attention. When team members consciously perceive each other – instead of communicating ‘in passing’ – everyone feels taken seriously, which strengthens trust within the team.
4. Dealing with mistakes and tensions
In a mindful team culture, uncertainties or mistakes can be addressed without assigning blame. This promotes learning processes and improves patient safety in the long term. Advantages for the practice, team and patients Mindful communication helps to reduce stress within the team, increase job satisfaction and improve processes in the practice. Patients perceive this positive atmosphere, feel more secure and are more likely to return. Outfit;">Mindful communication helps to reduce stress within the team, increase job satisfaction and improve processes in the practice. Patients perceive this positive atmosphere, feel safer and better cared for. At the same time, it strengthens cooperation between all professional groups in the dental practice.
Would you like to know more?
Then read our article Learning to set boundaries
