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  • Time for yourself
  • Markenwelt

Returns

Refund request

You have mistakenly ordered an item that you now wish to return within the time limits and at the costs specified in the General Terms and Conditions.

Claim request

Was the delivery of your products faulty or damaged during transport? – You would like to make a complaint about the delivery. Before you send anything back, we need some information from you and would like to get in touch with you.

Complaint request

If you have discovered a faulty product or a defect in the product (warranty claim), please report this using the following form:

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dentalversender GmbH

Emil-Hoffmann-Str. 19

50996 Cologne

Certification according to DIN EN ISO 13485:2021

Certification according to DIN EN ISO 13485:2021

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© 2026 dentalversender GmbH. All prices exclude VAT. Sales only to businesses, tradespeople, freelancers and public institutions after prior registration.